Made for you first
Every ring is made to order in our own atelier in India, in about 7 days. Delivery times below start once your ring is made.
Delivery
We deliver to the European Union, the United Kingdom, the United States, India and, on request, other countries.
| Destination | Standard delivery | Price |
|---|---|---|
| France | usually 20 to 22 days | free |
| Germany | usually 15 to 20 days | free |
| United States | usually 20 to 25 days | free |
| Other EU countries | usually 15 to 20 days | free |
| United Kingdom | usually 20 to 22 days | free |
| India | usually 7 to 10 days | free |
| Other countries | shown at checkout | shown at checkout |
An express courier service is also available. Its price is shown at checkout.
Before you pay, checkout shows the latest date by which your ring will reach you.
Duties and taxes included
There is nothing to pay when your ring arrives. Our prices already include the import duties and taxes of your country, and we pay them on your behalf: in the European Union and the United Kingdom, VAT and customs duties; in the United States, customs duties.
Our couriers
We ship mostly with UPS and DHL. You receive the tracking number when your ring leaves the atelier.
Marked as delivered, but not received?
- Check with your neighbours, your building’s reception or mailroom, and around your door.
- Go directly to the courier’s local delivery centre, with your tracking number. Ask where and how the parcel was delivered, and on what conditions: signature, safe place or photo. The courier holds these details and can share them with you.
- Ask the courier for any further information, and write to us with what they told you.
Who is responsible depends on where you live:
- European Union and United Kingdom: the ring remains our responsibility until you have it in your hands. Once you have told us, we take the matter up with the courier.
- India, the United States and all other countries: once the courier records the parcel as delivered to your address, we are not responsible for it. Please follow the steps above with the courier directly.
Your address
Please check your delivery address carefully at checkout. If you need to change it after ordering, write to us as soon as possible.